Introduction

Bee Lucia Wellness Co. DBA “Crystal Wellness Club” (“Bee Lucia Wellness Co”, “Crystal Wellness Club”, “we” or “us”), the operator of this website, developer and operator of this Application, is committed to preserving the privacy of those who visit the www.crystalwellnessclub.com site (the “Site”) and who download and use one of our Crystal Wellness Club mobile applications (the “App”). This Privacy Policy applies to information collected on the Site, in the App, in email, text and other electronic communications between you and Crystal Wellness Club.

Please read this Privacy Policy carefully to understand our policies and how, when, and why we gather information about our customers and what we do with it.

Last Modified: July 16, 2019

THIS PRIVACY POLICY DOES NOT APPLY TO OTHER WEBSITES TO WHICH WE LINK. YOU AGREE THAT YOUR USE OF THE SITE AND THE APP, SIGNIFIES YOUR ASSENT TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, YOU SHOULD NOT USE THIS SITE OR THE APP.

Personal Information

If you subscribe to Crystal Wellness Club, sign up or place an order through the Site or the App, we will ask you for your name, email address, shipping address, telephone number and credit card information and, in certain instances, other personally identifiable information about yourself (“Personal Information”). We use this information to process and fulfill your order and to notify you of your order status. All archived credit card information is maintained by a third party in a secure and safe environment. Telephone numbers and email addresses are used to contact you for transactional or marketing purposes, as described in more detail below. In addition, when you respond to a contest, survey, questionnaire, sweepstakes or other promotional feature, we may ask you for your name, address and email address or other Personal Information. We do not collect any Personal Information about you unless it is voluntarily provided by you or via a friend through a referral or gifted subscription. We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us. Crystal Wellness Club will never sell, rent or share your Personal Information, including your email address, with any third parties for their marketing purposes without your express permission.

Non-Personally Identifiable Information

In addition, we may also collect non-personally identifiable information, such as IP host address, pages viewed, browser type, duration and frequency of visits, and other data, and may aggregate any information collected in a manner which does not identify any individual (“Aggregate Information”). Information obtained in connection with the Site and the App, may be intermingled with and used by us in conjunction with information obtained through sources other than the Site and the App, including both offline and online sources.

How We Use and Share Your Information

We will not share with or disclose your information to anyone except as described in this Privacy Policy.

Enhanced and Personalized Shopping Experience

We use Personal Information in order to give you a more enjoyable convenient shopping experience and to help us identify and provide information, products or services that may be of interest to you. We use your Personal Information to support and enhance your use of the Site and App, and their features, including without limitation: fulfilling your order, providing customer service, tracking email invitations you send, and otherwise supporting your use of the Site and the App.

We may also track your past purchases to provide you with a personalized profile of your shopping history. In addition, we may notify you about new services or special promotional programs, or send you offers or other information. Certain trusted third parties may be permitted to access your information in connection with their performance of services to maintain and operate the Site and the App and provide our services to you. For example, we may use third parties to host the Site; operate various features available on the Site and the App; send emails; analyze data; provide search results and links and assist in fulfilling your orders.

Referrals

If you elect to use our referral services for informing a friend about our Site and the App we ask you for the friend’s name and email address. Crystal Wellness Club will automatically send the friend an initial email inviting them to visit or transact with the Site. Crystal Wellness Club may also send additional emails reminding your friend that you referred them. Additionally, you may send additional “Nudges” to your friend to remind them to sign up. Crystal Wellness Club stores this information for the sole purpose of sending these referral emails and tracking the success of our referral program. The friend may contact Crystal Wellness Club at support@crystalwellnessclub.com to request the removal of this information from our database and to stop receiving Nudges.

How We Share Your Information

We may disclose your personal information or information that does not identify any individual:

  • To our subsidiaries and affiliates
  • To contractors, technical consultants, third party auditors, service providers, and other third parties who perform services on our behalf based on our instructions. For instance, third parties who make our Site and the App, available, enhance its functionality, assist with the processing of your purchases, or provide associated services or who deal with you in delivering content, samples, products, gifts and prizes, have access to this information. we require them to agree that they are covered by this Privacy Policy.
  • To third-party advertising partner and its service providers in order to deliver to you banner advertisements and other advertising tailored to your interests when you visit certain websites. Our advertising partners will make the data we provide them anonymous. To learn more about the use of this information or to make choices about receiving personalized advertising provided by third parties, please visit the Network Advertising Initiative at http://www.networkadvertising.org/.
  • To other parties with your consent. For instance, if you submit your email address to be added to a mailing list or Sweepstakes or other promotion, we will use the email address for the sole purpose of sending you announcements, special offers from Crystal Wellness Club and its promotional partners along with Site and the App updates.

In addition, Crystal Wellness Club reserves the right to and may disclose Personal Information about you in response to (a) requests from local, state or federal law enforcement officials; (b) any judicial, administrative or similar proceeding or order, such as subpoena; (c) if required by law; or (d) to investigate suspected fraud, harassment, physical threats, or other violations of any law, rule or regulation, the Site or the App, rules or policies, or the rights of third parties or to investigate any suspected conduct which we deem improper.

We also reserve the right to transfer your Personal Information and other information as an asset in connection with a proposed or actual merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale or other change in control. In such a circumstance the Transferee would be bound by the terms of this Privacy Policy.

Use of Tracking Technologies and Opting Out

Crystal Wellness Club Cookies

Our Site and the App may pass a “cookie” (a string of information that is sent by a website to be resident on your system’s hard drive, and/or temporarily in your computer’s memory blocks). The purpose of a cookie is to tell the web server that you have returned to a particular page. The Site and the App may use cookies in online catalogs to keep track of your status and contents of your shopping cart or to retain information gathered in cookies to allow you access to password-protected areas of the Site or the App.

Third Party and Marketing Partner Cookies

We also work with third party analytics or marketing partner companies that collect information anonymously and report website trends without identifying individual visitors. These services allow us to view a variety of reports about how visitors interact with the Site and the App, so we can improve our Site and the App and understand how people find and navigate it. We may enable third parties to collect usage analytics about our services. These third parties may place their own cookies on your device to collect traffic and activity data in order to deliver us relevant metrics and information. We may share anonymous or aggregated information about our users with them to help improve our services. The collection of this data by these third parties is subject to the third parties’ own privacy policies. With the exception of the use of such technologies by our service providers or other authorized third parties, we do not permit any third-party content on sites to include or utilize any cookies, web beacons, local storage, or similar technologies for tracking purposes or to collect your personal information.

Pixel Tags or Beacons

In addition to cookies, we also collect Aggregate Information through the use of “tracking pixels,” also known as “beacons.” A tracking pixel is a transparent graphic image (usually 1 pixel x 1 pixel) that is placed on a web page and, in combination with a cookie, allows for the collection of information regarding the use of the web page that contains the tracking pixel. We use tracking pixels to tell when an advertisement has been clicked on or otherwise interacted with, and use that information to judge which advertisements are more appealing to users. In some cases, we use third party service providers to help us collect and analyze this information.

Clickstream Data

As you use the Internet, a trail of electronic information is left at each website you visit. This information, which is sometimes referred to as “clickstream data,” can be collected and stored by a website’s server. Clickstream data can tell us the type of device and browsing software you use and the address of the website from which you linked to the Site and App. We may collect and use clickstream data to anonymously determine how much time visitors spend on websites, how visitors navigate throughout websites and how we may tailor our Service to better meet consumer needs. This information will be used to improve our Site and App. Any collection or use of clickstream data will be anonymous, and will not intentionally contain any Personal Information.

Opting Out of Cookies

You may set your browser to decline cookies. If you do so, however, you may not be able to fully experience some interactive features of the Site. If you want to stop or restrict the placement of cookies or flush any cookies that may already be on your computer or device, please refer to and adjust your web browser preferences. Further information on cookies is available at www.allaboutcookies.org. By deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our Website or some of its functionality may be affected. Cookies and similar items are not used by us to automatically retrieve Personal Information from your device without your knowledge.

Interest Based Advertising and Opting Out of Such Advertising

The Site and the App may also use Crystal Wellness Club or third party cookies to provide you with relevant online display advertising tailored to your interests. Note that the online advertising industry also provides a service through which you may opt-out of receiving targeted ads from certain data partners and other advertising partners that participate in self-regulatory programs. You can opt-out of targeted advertising from certain providers at www.aboutads.info/consumers. Please note that by opting out, you will continue to see generic advertising that is not tailored to your specific interests and activities. To be clear, cookie-based opt-outs must be performed on each device and browser that you wish to have opted-out. For example, if you have opted out on your device browser, that opt-out will not be effective on your mobile device. You can also generally opt-out of receiving personalized ads from third party advertisers and ad networks who are members of the Network Advertising Initiative (NAI) on the NAI website.

Do Not Track Signals

Some internet browsers have incorporated “Do Not Track” setting. When you choose to turn on such setting in your browser, it will send a special signal to website you visit indicating that you do not wish to be tracked. There is not yet a common understanding of how to interpret such signals, so our Site is not currently designed to respond to such signals

How We Protect Your Information

At Crystal Wellness Club, we are committed to protecting the information we receive from you. We have put in place appropriate security measures to help protect your Personal Information. In addition, we limit access to your Personal Information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality. In addition, the Site and the App encrypt your credit card number and other Personal Information using secure socket layer (SSL) or equivalent technology to provide for the secure transmission of the information from your PC to our servers or third-party payment card processor servers.

We have undertaken commercially reasonable efforts to prevent unauthorized Internet access to visitor data retained in our servers, however, due to the inherent open nature of the Internet, Crystal Wellness Club cannot ensure or warrant the security of any information you transmit to us or any information provided online, and you do so at your own risk. Users must accept all risks associated with any data transmission, including the risk that their Personal Information may be intercepted in transit.

For How Long Do We Retain Your Information

We will retain your information for as long as your account or inquiry is active or as needed to provide you with the Site and App, and for a reasonable time thereafter in accordance with our standard procedures or as necessary to comply with our legal obligations, to resolve disputes, and to enforce our agreements. Even if we delete some or all of your Personal Information, we may continue to retain and use aggregate or anonymous data previously collected and/or anonymize or aggregate your Personal Information. Please note that we will not be liable for disclosures of your data due to errors or unauthorized acts of third parties.

Accessing and Updating Your Personal Information and Preferences

If you are a registered user, you may access and update your registration information and your preferences to receive email or other communications from us by logging onto the Site and visiting your account profile page or by sending an email to support@crystalwellnessclub.com.

If you are not a registered user, you may also send email to support@crystalwellnessclub.com.

Unsubscribing From Our Mailing List

Each email we send will contain information on how to unsubscribe from our mailing list. You can also unsubscribe by sending an email to support@crystalwellnessclub.com. We will take commercially reasonable steps to implement your opt-out requests promptly, but you may still receive communications from us for up to ten business days as we process your request. While we make efforts to accommodate requests to restrict our use of your information, we reserve the right to delete all or any portion of customer information if we are not able to reasonably accommodate a requested restriction.

Enforcement and Dispute Resolution

Crystal Wellness Club uses a self-assessment approach to assure compliance with this privacy policy and periodically verifies that the policy is accurate, comprehensive for the information intended to be covered, prominently displayed, completely implemented and accessible and in conformity with the generally accepted industry standards (“Principles”). We encourage interested persons to raise any concerns using the contact information provided and we will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of Personal Information in accordance with the Principles. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.

Children’s Privacy and Parental Controls

This Site and the App are not intended for persons under the age of 13, and we have no intention of collecting or soliciting Personal Information from persons under the age of 13. If you are not 13 or older, you are not authorized to use the Site or the App. Parents should be aware that there are parental control tools available online that you can use to prevent your children from submitting information online without parental permission or from accessing material that is harmful to minors. If a child under age 13 has provided us with Personal Information, we will use all reasonable efforts to delete such information from our database.

Links To Third Party Sites

Our Site may contain links to other websites, including our affiliated or co-branded websites. Other websites may also reference or link to our Site. These “other” domains (websites) are not controlled by Crystal Wellness Club. We encourage our users to be aware when they leave our Site to read the privacy policies of each and every website that collects personally identifiable information. We do not endorse, screen or approve, and are not responsible for the privacy practices or content of such other websites. Visiting these other websites is at your own risk.

Social Networking Services

The Site and App may integrate with social networking services. You understand that we do not control such services and are not liable for the manner in which they operate. While we may provide you with the ability to use such services in connection with our Site and App, we are doing so merely as an accommodation and, like you, are relying upon those third party services to operate properly and fairly. You should be aware that Personal Information which you voluntarily include and transmit online in a publicly accessible blog, social network or otherwise online may be viewed and used by others. We are unable to control such uses of your Personal Information, and by using such services you assume the risk that the Personal Information provided by you may be viewed and used by third parties.

California “Shine the Light” Law

If you are a California resident, California’s “Shine the Light” law (Civil Code Section § 1798.83) permits you to request from us certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. You have the right to make a request for (a) a list of the categories of Personal Information, such as name, email address and mailing address and the type of services provided to you that we have disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes and (b) the names and addresses of all such third parties. To make such a request, please send an email to support@crystalwellnessclub.com. If you do not want your Personal Information shared with any third party who may use such information for direct marketing purposes, then you may opt out of such disclosures by sending an email to us at support@crystalwellnessclub.com.

Site and App Terms and Conditions

Use of this Site and the App is governed by, and subject to, the legal notices contained in our Terms and Conditions. Your use, or access, of the Site or the App, constitutes your agreement to be bound by these provisions. IF YOU DO NOT AGREE TO THESE TERMS YOU SHOULD NOT ACCESS OR OTHERWISE USE THE SITE OR THE APP.

Privacy Policy Changes

We reserve the right, at our discretion, to change, modify, add, or remove portions from this policy at any time. If we decide to change our Privacy Policy, we will post the revised Privacy Policy here so that you will always know what information we gather, how we might use that information and whether we may disclose it to anyone. Your continued use of the Site and the App indicates your assent to the Privacy Policy as posted. Please check this page periodically for changes to this Privacy Policy. If we make any changes to this Privacy Policy that are material, we will notify you via email. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Site and App and this Privacy Policy to check for any changes.

United States of America

The Site and App is maintained in the United States of America. By using the Site or App, you freely and specifically give us your consent to export your Personal Information to the USA and to store and use it in the USA as specified in this Privacy Policy. You understand that data stored in the USA may be subject to lawful requests by the courts or law enforcement authorities in the USA.

For Additional Information

If you have any questions about these Terms and Conditions, please contact support@crystalwellnessclub.com

Bee Lucia Wellness Co. DBA “Crystal Wellness Club”
1825 SE Franklin St. STE B
Portland, OR 97202

Last Modified: July 16, 2019